Lumar support
Real-time support
Live chat
Lumar Support's Live Chat Support offers real-time assistance and delivers immediate customer solutions. Skilled agents handle product inquiries, troubleshoot issues, and support purchase journeys.
Inbound/outbound calls
Lumar Support's Call Support handles inbound inquiries, assistaning with product questions, order tracking, and issue resolution. Outbound calls focus on proactive engagement, including follow-ups, feedback, and sales outreach.
Messaging
Lumar Support's Messaging Support offers real-time assistance through SMS and messaging apps, delivering prompt solutions to customer inquiries. Skilled agents handle product questions, order updates, and issue resolution.
Operational support
Email support
Lumar Support's Email Support offers prompt assistance through email, addressing product inquiries, order confirmations, and issue resolution. Skilled agents ensure clear, professional communication in every interaction.
Social media management
Lumar Support's Social Media Management handles customer inquiries, comments, and messages across social platforms. Skilled agents engage with audiences, provide product information, and resolve issues.
Virtual assistant/data entry
Lumar Support's Virtual Assistance and Data Entry services cover data processing and database updates. Skilled agents ensure efficient organization and accurate data handling.
